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Nonconformities
ISO 9000:2018
Fundamentals and vocabulary
Nonconformity = non-fulfilment of a requirement.
ISO 9001:2015 Quality management system requirements
When a nonconformity occurs, you need to react:
- 1.Take steps to manage and correct what has happened. Deal with the consequenses.
- 2.Evaluate the need for action to eliminate the cause of the nonconformity to prevent it from happening again.
- 3.Implement necessary steps
- 4.Evaluate the effects
- 5.Consider to update risk assessments in the organization
- 6.If necessary, do adjustments in your routines.
Byggesaksforskriften (SAK10)
According to SAK10 §10-1 d you need to have "routines for identifying, managing and closing nonconformities, including preventing repetitions of nonconformities with regard to requirements".
Last modified 2yr ago