To reset your password, you will have to be logged out from your Moment app, then click the "forgot password" link on the log-in page, or use this link: https://app.moment.team/resetpassword Here, you type in your email address and follow the instructions received by email. Please allow the email a minute or two to be sent. Also check your spam folder if you don't receive anything, and check that you typed in the correct Moment app corresponding user e-mail address. Another option, is to change it on co-worker level under "Resources". For this, you need administrator access, where it will override the existing password into a new password of your choosing. You can do this under Resources > Co-worker name > Settings > Change password. (If you don't see this option, you don't have access to the page. Please contact your administrator if you want your password changed this way.)